FAQ's
What is Zemura Pro Tools?
Zemura Pro Tools offers a range of professional-quality tools designed to meet the unique needs of every hairdresser. From textured hair mannequin heads crafted from 100% virgin hair to durable, high-quality tools, we focus on providing stylists with the best products to support their craft.
Where does Zemura Pro Tools ship from?
We ship all our products from Sydney, Australia.
Are the mannequin heads made of natural hair?
Yes, our mannequin heads are made of 100% virgin hair, ensuring an authentic and high-quality experience for styling and training.
Do you ship internationally?
Yes, we proudly offer worldwide shipping, bringing Zemura Pro Tools to professionals and enthusiasts everywhere.
Can I use Zemura Pro Tools mannequins for coloring and perming?
Absolutely! Our mannequins are steam processed and designed to be versatile, making them suitable for styling, coloring, braiding, perming, and more.
Are there any bulk or professional discounts?
For bulk purchases or professional inquiries, please fill out our Wholesale Application Form or reach out to our customer service team on info@zemuraprotools.com for more information.
How do I care for my Zemura Pro Tools mannequin?
Treat the mannequin head as you would natural hair. Regularly shampoo, condition, and style as needed. Avoid excessive heat and always use heat protectants when using styling tools.
How long will it take for my order to arrive?
Shipping times vary based on destination. Once your order is processed, you'll receive an estimated delivery date.
What if I have issues with my order or product?
We stand by the quality of our products. If you encounter any issues or have questions, please contact our dedicated customer service team on info@zemuraprotools.com, and we'll be happy to assist you.